At Acsterba, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us — whether through our website, in person, or in the course of our business operations.
1. Who We Are
A.C. Sterba B.V.is a logistics and storage service provider specializing in the safe, compliant, and efficient handling of petroleum and petroleum-related products. Our operations prioritize both environmental and data security standards.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Business name and address
Job title or role
Government-issued ID (when required for site access or compliance)
b. Business & Transactional Information
Service requests or bookings
Invoices and payment records
Contractual agreements
Compliance documents
c. Technical Data (when you visit our website)
IP address
Browser type and version
Pages visited
Device type and operating system
Cookies and usage data (see Section 5)
3. How We Use Your Information
We use your information to:
Deliver and manage logistics and storage services
Communicate regarding service updates, invoices, and inquiries
Maintain safety and compliance documentation
Monitor and improve our website and customer experience
Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
Third-party service providers (e.g., IT, payment processors, transport subcontractors)
Regulatory or governmental bodies, as required by law
Auditors or consultants, for business or compliance purposes
All third parties are required to protect your information and only use it for intended purposes.
5. Cookies and Website Tracking
Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and may be used for analytics or performance improvements.
You can manage cookie preferences in your browser settings.
6. Data Security
We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, loss, or misuse. This includes restricted access, secure servers, and periodic staff training.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your data
Object to certain processing activities
Withdraw consent where applicable
To exercise these rights, contact us using the information below.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Acsterba
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date clearly indicated.