Privacy Policy

At Acsterba, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us — whether through our website, in person, or in the course of our business operations.


1. Who We Are

A.C. Sterba B.V.is a logistics and storage service provider specializing in the safe, compliant, and efficient handling of petroleum and petroleum-related products. Our operations prioritize both environmental and data security standards.


2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name

Email address

Phone number

Business name and address

Job title or role

Government-issued ID (when required for site access or compliance)

b. Business & Transactional Information

Service requests or bookings

Invoices and payment records

Contractual agreements

Compliance documents

c. Technical Data (when you visit our website)

IP address

Browser type and version

Pages visited

Device type and operating system

Cookies and usage data (see Section 5)


3. How We Use Your Information

We use your information to:

Deliver and manage logistics and storage services

Communicate regarding service updates, invoices, and inquiries

Maintain safety and compliance documentation

Monitor and improve our website and customer experience

Comply with legal and regulatory requirements


4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

Third-party service providers (e.g., IT, payment processors, transport subcontractors)

Regulatory or governmental bodies, as required by law

Auditors or consultants, for business or compliance purposes

All third parties are required to protect your information and only use it for intended purposes.


5. Cookies and Website Tracking

Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies help us understand how users interact with our website and may be used for analytics or performance improvements.

You can manage cookie preferences in your browser settings.


6. Data Security

We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, loss, or misuse. This includes restricted access, secure servers, and periodic staff training.


7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete information

Request deletion of your data

Object to certain processing activities

Withdraw consent where applicable

To exercise these rights, contact us using the information below.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Acsterba


10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date clearly indicated.